Effective date: June 1, 2025
1) Who we are
- Legal entity: Matthew Fitch d/b/a “The Buyers Group” (collectively, “The Buyers Group,” “we,” “us,” or “our”)
- Website: https://email.groupbuyerspartner.com/
- Contact: [email protected], (512) 677-7131
2) Scope
This Policy explains how we collect, use, disclose, and protect personal information when you visit our site, use our services, interact with our emails and SMS/MMS (“text”) messages, and otherwise engage with us.
3) Information we collect
- Identifiers and contact data: name, email, phone number, postal address.
- Commercial and preference data: purchases, subscriptions, interests, support history.
- Internet/technical data: IP address, device/browser, pages viewed, referring URLs, timestamps, cookies and similar technologies.
- Communications: email/SMS content, survey responses, call recordings (if applicable).
- Payment data: billing contact details; payment processing is handled by third-party processors who receive necessary data directly.
- Geolocation: approximate location from IP; precise location only if you enable it on your device.
4) How we collect it
- Directly from you (forms, orders, support, events, SMS opt-ins).
- Automatically (cookies, pixels, SDKs, server logs).
- From service providers and business partners that help us operate our services.
5) How we use your information
- Provide, secure, and improve our services and website.
- Process orders, payments, and customer support.
- Send service, account, and transactional messages.
- Send marketing communications (email/SMS) when you’ve consented or as otherwise permitted by law.
- Personalize content, measure performance, and run analytics.
- Detect, prevent, and investigate fraud, abuse, and security incidents.
- Comply with legal obligations.
6) SMS/text messaging privacy (A2P compliance)
- Program description: With your express consent, The Buyers Group may send you SMS/MMS messages with updates, alerts, and marketing.
- Opt-in: You will only receive marketing texts if you opt in (e.g., via web form, checkbox, keyword, or written consent). Consent to receive marketing texts is not a condition of purchase.
- Opt-out: You can opt out at any time by replying STOP. After you send STOP, we may send a final message to confirm your opt-out and then you will no longer receive marketing texts. For help, reply HELP.
- Message frequency: Varies (e.g., recurring). Message and data rates may apply.
- Support: [email protected] or (512) 677-7131.
- Data use limits for mobile numbers:
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
- All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Carrier disclosure: Carriers are not liable for delayed or undelivered messages.
7) Cookies and tracking
We use cookies, pixels, and similar technologies to operate the site, remember preferences, prevent fraud, and analyze performance. You can adjust cookie settings via your browser; blocking some cookies may impact site functionality.
8) How we share information
We do not sell your personal information. We share limited data with:
- Service providers/contractors that help us run the site, messaging, analytics, customer support, payment processing, and security, under confidentiality and use restrictions. In operating our platform, user data is stored with cloud hosting/storage providers and accessible only to authorized personnel as needed to provide support and services .
- Business transfers (e.g., mergers, acquisitions).
- Legal and safety purposes (to comply with law, enforce terms, protect rights, security, and users).
We do not share mobile numbers or SMS consent data with third parties for their marketing.
9) Data retention
We keep personal information only as long as necessary for the purposes described here (and as required by law), then delete or de-identify it.
10) Security
We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; please use caution when sharing information online.
11) Your privacy choices
- Marketing emails: Unsubscribe via the link in any email.
- Marketing texts: Reply STOP to opt out; HELP for help.
- Cookies: Manage via your browser settings.
- Account/data requests: See “Your rights” below.
12) Your rights
Depending on your location, you may have rights to:
- Access and portability: request a copy of your personal information.
- Correction: request we correct inaccurate data.
- Deletion: request we delete personal information, subject to legal exceptions.
- Opt-out of marketing: emails and SMS as described above.
- California/US state rights (where applicable): opt out of “sale”/“share” (as defined by law), limit use of sensitive data, and appeal denials.
To exercise rights, contact: [email protected] or (512) 677-7131. We will verify your request and respond as required by applicable law. You may designate an authorized agent where permitted.
13) International users
If you access our services from outside the United States, your information may be processed in the U.S. and other countries that may have different data protection laws than your jurisdiction.
14) Children’s privacy
Our services are not directed to children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us to request deletion.
15) Third-party links and sites
Our site may link to third-party websites, apps, or services. Their privacy practices are governed by their own policies.
16) Changes to this Policy
We may update this Policy from time to time. Changes will be posted with a new “Effective date.” Your continued use after changes constitutes acceptance.
17) Contact us
- The Buyers Group
- Website: https://email.groupbuyerspartner.com/
- Email: [email protected]